One platform. Every channel.
Every conversation, quality-checked.
Run Voice, WhatsApp, Email and SMS from one place — with a human-feedback and quality layer that keeps every AI-driven conversation accurate, on-brand and always improving.
Find the signal
in every conversation.
Trusted by teams running Voice, WhatsApp, Email and SMS at scale.
Meet customers on the channel they already use
Same quality layer, same dashboard, four different conversations.
Natural, low-latency AI voice agents for inbound and outbound calls — every call scored.
Two-way WhatsApp Business with templates, media and buttons — compliant on every chat.
AI-drafted, human-approved email that clears the queue without losing your brand voice.
Reliable transactional and two-way SMS — concise, compliant and delivered.
Not a voice bot. Not a chat plugin. One quality layer, every channel.
Single-channel AI tools and in-house builds solve one conversation at a time. Convophi runs the same scoring, compliance and human review across all four.
| Single-channel tools | Build in-house | Convophi | |
|---|---|---|---|
| Channels covered | One channel each | Whatever you build | Voice, WhatsApp, Email, SMS |
| Human review loop | Rarely included | You staff and build it | Built in, every channel |
| Compliance (HIPAA/GDPR/SOC 2) | Varies by vendor | Your team's responsibility | Built in from day one |
| Time to launch | Weeks per channel | Months, ongoing upkeep | Days, unified rollout |
| Quality improves over time | Manual, per tool | Only if you invest in it | Continuous feedback loop |
One closed loop, running on every conversation
Steps 4 and 5 are where humans teach the system. See the full quality layer →
Simulate
Thousands of realistic scenarios stress-test agents before launch.
Deploy
Ship to any channel with guardrails enforced from day one.
Monitor
Score every live conversation for accuracy, compliance and tone.
Human Review
Reviewers grade flagged conversations, feeding judgment back in.
Improve
Insights retrain scoring and prompts — quality compounds.
Built for the conversations that move your business
Customer Support
Resolve more, escalate smarter
Sales & Marketing Outreach
Conversations that convert
Payment & Order Recovery
Recover revenue, respectfully
Recruitment Screening
Screen every applicant, fairly
Appointment Reminders
Cut no-shows, keep calendars full
Lead Qualification
Respond in seconds, route the best
Results your team can measure
Placeholder metrics — no figures are invented.
Enterprise-grade security & compliance
Encryption everywhere
TLS in transit. AES-256 at rest. No exceptions.
Data residency
Choose US, EU, or APAC. Your data stays where you need it.
Audit-ready
Full access logs, RBAC, and compliance reports on demand.
Common questions
A virtual omnichannel platform runs AI-driven conversations across Voice, WhatsApp, Email and SMS from one system, instead of stitching together separate single-channel tools.
Voice-only platforms optimize one channel. Convophi runs Voice, WhatsApp, Email and SMS under the same quality layer, so scoring, compliance and human review work the same way everywhere a customer reaches you.
No. Convophi automates routine conversation volume and routes flagged or complex conversations to human reviewers, who also grade a sample of every channel to keep the AI accurate.
Every conversation is scored automatically for accuracy, compliance and tone; a sample is reviewed by humans; and that judgment feeds back into prompts and scoring so quality compounds over time.
Yes. Voice, WhatsApp, Email and SMS are each reachable through documented APIs and webhooks, with the same quality scoring available on every event.
Yes. Convophi supports HIPAA, GDPR, SOC 2 and PCI DSS requirements, with encryption in transit and at rest and a choice of US, EU or APAC data residency.
Ready to put a quality layer on every conversation?
See Convophi run across Voice, WhatsApp, Email and SMS.