AI Voice Agents, Quality-Checked on Every Call
Natural, low-latency, multilingual voice agents handle inbound and outbound calls end to end — and our quality layer scores every single call.
From ringing to reviewed, on every call
Call connects
Inbound calls are answered instantly; outbound campaigns dial on schedule.
AI handles the call
The agent follows your scripts and business logic, in real time.
Escalate when needed
Complex moments hand off to a human with full context and transcript.
Every call scored
The quality layer grades accuracy, compliance, sentiment and resolution.
What we check on every call
Identity verification
Confirms verification steps before any sensitive action.
Compliance phrases
Verifies disclosures and scripted language were actually spoken.
Tone & sentiment
Tracks caller mood and agent tone across the whole call.
Hallucination checks
Flags any claim not grounded in your knowledge base.
Where voice agents earn their keep
Support lines
Answer, triage and resolve inbound calls 24/7.
Outbound sales calls
Qualify, pitch and book at scale.
Screening interviews
Run first-round candidate screens automatically.
Every call is scored — and the tough ones reviewed by a human
Accuracy, compliance phrases, tone and resolution are checked on every single call.
See how we score every callVoice agents, answered
Answers are grounded in your approved knowledge base, and every call runs through hallucination and compliance-phrase checks. Humans review flagged or high-risk calls.
Yes — sensitive or complex moments escalate to a human with the full transcript and context.
The voice stack supports natural, low-latency output across many languages.
Every call is scored for accuracy, compliance, sentiment and resolution the moment it ends.
Hear a Convophi voice agent handle a real call
Book a demo, or try the widget above to see the quality layer score it live.